Supervisory/Managerial Excellence

The purpose of the Supervisory/Managerial Excellence track of training is to provide basic supervisory and management skills, and to support participants in integrating management principles into everyday practices, and becoming better managers.  Courses in this track include:

• Job Description Writing: A Step by Step Approach
• Interviewing: More Than a Gut Feeling
• Successful Supervision Series: Managing Complaints
• Successful Supervision Series: Performance Management
• Successful Supervision Series: Supporting Change
• Successful Supervision Series: The Art of Delegating
• Successful Supervision Series: Transitioning to Supervisor
• The Four C's of a Diamond Employee
• How to Use and Complete the Performance Appraisal Tool

Check back to see updates to this list, or visit course descriptions and schedules for details about current learning opportunities that support your commitment to Supervisory/Managerial Excellence.

Check back to see updates to this list, or visit course descriptions and schedules for details about current learning opportunities that support your commitment to Supervisory/Managerial Excellence.

Administrative Excellence ~ Performance Excellence ~ Personal Excellence