Q: What
should I do if I lose my Esther login information?
A: Contact Human Resources at 713-348-2232 to have
the account verified and the password reset if necessary.
Q: What
is the Employee Assistance Program (EAP) and is there a charge to use it?
A: Rice offers the resources of UTEAP, our EAP
provider, to all benefit-eligible Rice employees and family members. UTEAP
is a free and confidential program that offers information, advice and support
on a wide range of everyday issues, including parenting and childcare, older
adults, managing people, disability, addiction and recovery, everyday issues,
and health and wellness. For more information click here.
Q: How
are my years of service calculated for Service Recognition Programs?
A: Years of service is calculated based on time at
work spent in a benefits-eligible position.
Q: Who
do I contact if I am having problems with my Time & Attendance Records (TARS or PEARL)?
A: Contact Human Resources at 713-348-4791 or employeerelations@rice.edu.
Q: Will
my benefit time be paid out?
A: If you accrue benefit time in your position,
your outstanding benefit time balance should be paid on your final check.
Q: When
do my benefits end after I leave Rice?
A: Your Rice medical benefits will end at the end
of the month in which you worked your last day at Rice.
Q: Is
an exit interview mandatory?
A: While an exit interview is not mandatory, it is
recommended for all benefits-eligible employees to ensure the necessary steps
have been completed and that you receive important information regarding your
benefits and retirement accounts. Click here for additional information.
Q: How
can I find out if I owe Rice any outstanding balance before leaving Rice?
A: To verify any outstanding Faculty Club expenses,
parking tickets, traveling expenses and/or purchasing card expenses, contact
the Cashier’s Office at cashier@rice.edu
or 713-348-4946. To verify any outstanding library expenses, contact the circulation
desk at circ@rice.edu or
713-348-4021.
Q: What
if I leave Rice and I owe the university money or library books?
A: Any amounts owed to Rice may be deducted from your
final check.
Q: How
do I receive my W-2 after leaving Rice?
A: You will maintain your Esther login information
so that you can obtain your W-2 information online and update your address so a
paper copy can be mailed to you as well. If you have any questions contact the Payroll office.